Feedback
If you have questions, problems, feature requests, or bug reports, you can send feedback directly through the platform.
How to Send Feedback
- Click the account menu in the top navigation bar
- Select the Feedback menu item
- A modal appears with a text area
- Type your feedback, feature request, bug report, or question
- Click send
You can tell us literally anything - we read every message.
What to Include
Help us help you by including:
- Clear description of your issue or request
- Steps to reproduce (for bugs)
- Expected vs actual behavior
- Your project name (if relevant)
- Any error messages you received
Response Time
We respond to all feedback within 24 hours at your account's email address.
Types of Feedback We Welcome
- Bug Reports - Something not working as expected
- Feature Requests - Ideas for new functionality
- Questions - Need help understanding something
- General Feedback - Thoughts about your experience
- Integration Issues - Problems implementing the API
- Documentation Issues - Unclear or missing information
Alternative Contact
You can also email us directly at hello@autheona.com if you prefer email over the platform feedback system.