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Frequently Asked Questions

We know you might have questions before using Autheona in your project. Here are the most common ones, organized by category.

Do I still need email verification? Not necessarily. Autheona allows you to intelligently decide when verification is required instead of forcing it for every user.
How is this different from email validation tools? Traditional validators check if an email exists. Autheona focuses on signup conversion, abuse prevention, and domain reputation protection.
Does Autheona send emails? No. Autheona only analyzes emails in real time. You remain in full control of communication.
How fast is the API? Average response time is under 200ms, designed for real-time signup flows.
Can I block disposable emails? Yes. Disposable domain detection is included in all plans.
Can I soft check emails? Yes. You just have to pass a parameter to the API, and we will not store additional details.
Does this support bulk email validation? Yes, if you request it. Autheona is primarily designed for real-time signup flows, not bulk validation like other tools in the market.
Can I implement this in the frontend? Yes, but we do not recommend it because it will expose your access token and someone can steal it.
Can I test before implementing in production? Yes. You can create sandbox (non-production) projects to test before releasing to production.
How do API call limitations work? Limitations work per account. If your account has 10K calls, you can use them across all of your projects.
What happens if I exceed my monthly limit? You will be billed for overages at your plan's rate. No service interruption.
Is there a limit on projects? No. You can create unlimited projects.
Is there a limit on sandbox projects? No. You can create unlimited sandbox projects.
Is there a free trial? Yes. All plans include a trial so you can test integration before committing.
Can I invite my team members? Currently only one person can use the account. Team member features will be added to the plans in the near future.
Is user data stored? Minimal data is stored only for analytics and performance. You maintain full ownership.
Do you store email data? We only store data required to give analyzed details to you.
Is this GDPR compliant? The entire application is built on top of GDPR principles. Autheona is working toward full GDPR compliance, and we are currently in the certification process.
Where is my data stored? Currently in the USA. In the near future, you can choose location: US, EU, and more.
Can I contact the founder if I have additional questions? Yes, you can.

If you have more questions, feel free to drop a message at hello@autheona.com. We'll respond within 24 hours.