---
title: "Feedback"
description: "Send feedback to Autheona about bugs, feature requests, questions, or general feedback. Get support within 24 hours through the platform feedback system for email validation issues."
keywords: "autheona feedback, send feedback, feature requests, bug reports, product feedback, support system, contact form, submit feedback, platform feedback"

robots: index, follow
permalink: /docs/platform/feedback/

order: 6
category: Platform

layout: docs.html
---

# Feedback

If you have questions, problems, feature requests, or bug reports, you can send feedback directly through the platform.

## How to Send Feedback

1. Click the account menu in the top navigation bar
2. Select the Feedback menu item
3. A modal appears with a text area
4. Type your feedback, feature request, bug report, or question
5. Click send

You can tell us literally anything - we read every message.

## What to Include

Help us help you by including:

- Clear description of your issue or request
- Steps to reproduce (for bugs)
- Expected vs actual behavior
- Your project name (if relevant)
- Any error messages you received

## Response Time

We respond to all feedback within 24 hours at your account's email address.

## Types of Feedback We Welcome

- **Bug Reports** - Something not working as expected
- **Feature Requests** - Ideas for new functionality
- **Questions** - Need help understanding something
- **General Feedback** - Thoughts about your experience
- **Integration Issues** - Problems implementing the API
- **Documentation Issues** - Unclear or missing information

## Alternative Contact

You can also email us directly at [hello@autheona.com](mailto:hello@autheona.com) if you prefer email over the platform feedback system.