Contact Autheona
We're here to help you get the most out of Autheona. Here's how to reach us.
Email Support
For general questions, technical support, or billing inquiries:
- Response time: Within 24 hours
- Available: Monday to Friday
- For urgent issues, mention "urgent" in the subject line
Talk to the Founder
Have feedback, feature requests, or want to discuss your use case?
You can reach the founder directly at the same email address. Technical founders are encouraged to share their specific requirements.
Before You Contact
To help us respond faster, please include:
- Your account email
- Project name (if applicable)
- Detailed description of your question or issue
- Any relevant error messages or API responses
Documentation
Most questions can be answered in our documentation:
- Getting Started - Integration basics
- API Reference - Endpoint details
- FAQ - Common questions
Report Security Issues
For security vulnerabilities or sensitive issues:
Please do not disclose security issues publicly until we've had a chance to address them.