Contact Autheona

Contacting Autheona Support

We are committed to helping you succeed with the Autheona platform. Whether you have questions regarding your dashboard, API integration, or billing, our team is ready to provide the assistance you need.

General and Technical Support

For general inquiries, technical troubleshooting, or billing questions, please reach out via email.

• Email: hello@autheona.com
• Availability: Monday through Friday
• Response Time: Within 24 hours

Reach Out to the Founder

We value your feedback and input. If you have feature requests, strategic questions about your use case, or specific technical requirements you would like to discuss, you can contact our founder directly at the same email address: hello@autheona.com. We encourage technical users to share detailed specifications regarding their infrastructure and integration needs.

Information to Include

To ensure our team can resolve your issue as efficiently as possible, please provide the following details in your correspondence:

1. The email address associated with your Autheona account.
2. The relevant project name.
3. A clear and detailed description of your question or the issue you are experiencing.
4. Any relevant logs, error messages, or API response bodies.

Reporting Security Vulnerabilities

If you have discovered a security vulnerability or have a sensitive concern, please contact our security team directly at: security@autheona.com.

Important: To protect our users, please maintain the confidentiality of any security findings. Do not disclose vulnerability details publicly until our team has verified and addressed the issue.