---
title: "Frequently Asked Questions"
description: "Frequently asked questions about Autheona email validation API. Get answers about email verification, soft checks, disposable domains, bulk validation, pricing, data storage, GDPR compliance, and more."
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permalink: /docs/getting-started/faq/

order: 3
category: Getting Started

layout: docs.html
---

# Frequently Asked Questions

We know you might have questions before using Autheona in your project. Here are the most common ones, organized by category.

<details>
<summary>Do I still need email verification?</summary>
Not necessarily. Autheona allows you to intelligently decide when verification is required instead of forcing it for every user.
</details>

<details>
<summary>How is this different from email validation tools?</summary>
Traditional validators check if an email exists. Autheona focuses on signup conversion, abuse prevention, and domain reputation protection.
</details>

<details>
<summary>Does Autheona send emails?</summary>
No. Autheona only analyzes emails in real time. You remain in full control of communication.
</details>

<details>
<summary>How fast is the API?</summary>
Average response time is under 200ms, designed for real-time signup flows.
</details>

<details>
<summary>Can I block disposable emails?</summary>
Yes. Disposable domain detection is included in all plans.
</details>

<details>
<summary>Can I soft check emails?</summary>
Yes. You just have to pass a parameter to the API, and we will not store additional details.
</details>

<details>
<summary>Does this support bulk email validation?</summary>
Yes, if you request it. Autheona is primarily designed for real-time signup flows, not bulk validation like other tools in the market.
</details>

<details>
<summary>Can I implement this in the frontend?</summary>
Yes, but we do not recommend it because it will expose your access token and someone can steal it.
</details>

<details>
<summary>Can I test before implementing in production?</summary>
Yes. You can create sandbox (non-production) projects to test before releasing to production.
</details>

<details>
<summary>How do API call limitations work?</summary>
Limitations work per account. If your account has 10K calls, you can use them across all of your projects.
</details>

<details>
<summary>What happens if I exceed my monthly limit?</summary>
You will be billed for overages at your plan's rate. No service interruption.
</details>

<details>
<summary>Is there a limit on projects?</summary>
No. You can create unlimited projects.
</details>

<details>
<summary>Is there a limit on sandbox projects?</summary>
No. You can create unlimited sandbox projects.
</details>

<details>
<summary>Is there a free trial?</summary>
Yes. All plans include a trial so you can test integration before committing.
</details>

<details>
<summary>Can I invite my team members?</summary>
Currently only one person can use the account. Team member features will be added to the plans in the near future.
</details>

<details>
<summary>Is user data stored?</summary>
Minimal data is stored only for analytics and performance. You maintain full ownership.
</details>

<details>
<summary>Do you store email data?</summary>
We only store data required to give analyzed details to you.
</details>

<details>
<summary>Is this GDPR compliant?</summary>
The entire application is built on top of GDPR principles. Autheona is working toward full GDPR compliance, and we are currently in the certification process.
</details>

<details>
<summary>Where is my data stored?</summary>
Currently in the USA. In the near future, you can choose location: US, EU, and more.
</details>

<details>
<summary>Can I contact the founder if I have additional questions?</summary>
Yes, you can.
</details>

If you have more questions, feel free to drop a message at [hello@autheona.com](mailto:hello@autheona.com). We'll respond within 24 hours.