---
title: "Contact Autheona"
description: "Contact Autheona for support, questions, or feedback. Email support with 24-hour response time, talk to the founder, report security issues, and get help with email validation API."
keywords: "contact autheona, email support, customer support, talk to founder, report bug, security issues, help email validation, autheona support, technical support"

robots: index, follow
permalink: /docs/getting-started/contact/

order: 4
category: Getting Started

layout: docs.html
---

# Contact Autheona

We're here to help you get the most out of Autheona. Here's how to reach us.

## Email Support

For general questions, technical support, or billing inquiries:

**[hello@autheona.com](mailto:hello@autheona.com)**

- Response time: Within 24 hours
- Available: Monday to Friday
- For urgent issues, mention "urgent" in the subject line

## Talk to the Founder

Have feedback, feature requests, or want to discuss your use case?

You can reach the founder directly at the same email address. Technical founders are encouraged to share their specific requirements.

## Before You Contact

To help us respond faster, please include:

- Your account email
- Project name (if applicable)
- Detailed description of your question or issue
- Any relevant error messages or API responses

## Documentation

Most questions can be answered in our documentation:

- [Getting Started](/docs/getting-started/) - Integration basics
- [API Reference](/docs/api-reference/) - Endpoint details
- [FAQ](/docs/getting-started/faq/) - Common questions

## Report Security Issues

For security vulnerabilities or sensitive issues:

**[security@autheona.com](mailto:security@autheona.com)**

Please do not disclose security issues publicly until we've had a chance to address them.